(Source: www.firebellymarketing.com)
Every
profession and or discipline is anchored on elements. Without these elements, practitioners
will be like lost sheep-more like a ship without a rudder. It therefore becomes
our duty to seek out these elements. Not only should we seek them out, but invest
time in mastering them and better yet, put them into practice. This not only
sparks a sense of professionalism in us; but also attracts respect from our
peers.
Public
Relations-PR is an infant profession: making it hard for organizations and or
corporations to even give appropriate titles to its PR-personnel. We go by many
names. Public Relations Director, Manager, Public Affairs Manager and the list
is endless. However, the bottom line is that we profess the same knowledge. Consequently,
we share these elements.
Edward
Bernays, the father of PR proposed these three elements. Which I will be
sharing them with you as you read along.
According
to Edward; the first element is informing people. PR revolves around information.
With regards to information sharing, two parties are involved. These are, the sender
of that information, and its recipient. As PR practitioners-senders in this
case, we have to supply this information to the people; with no bias. It is
imperative that we remain neutral in executing this function.
Although
in some other instances, the haves of this information may not necessarily be
us. Either way, we have to retrieve it from them and dispense it.
PR
practitioners have been accused of telling the truth only when it is convenient.
This is actually dependent on many factors; especially when the reputation of
the corporation is at stake. However, ethically speaking, we are told, it’s
ethical if we tell the truth as it is. Tell
it as it is, so goes the expression.
It
is therefore of the essence that we as PR practitioners, understand that our
duty is to inform people. These people referred to as the public: are a group of
people who share common interests-services and or products rendered by your
company.
The
other element is persuasion. We are the movers and shakers of this world. That
is the power vested in the art of Communication and PR. Naturally, people are
known to disagree with issues, ideas and products they think, are out of their
latitudes of acceptance. Speak of products that have just hit the market:
product launches, or clients who need to be ‘closed’ to accept our services.
These are avenues that need persuasion.
In
politics for instance, it’s an avenue where we have to convince the public to actually
vote for a preferred candidate. Time and again, we have seen this. Additionally,
marketing has been known to employ PR as a strategy. This is all because of its
persuasive nature.
Persuasion
is not easy. Getting people to change their attitudes, beliefs and values is a
long shot to take. But with the mastery of persuasion skills; we are able to
actually make this a reality.
The
last element is, integrating people with people. We amalgamate people with
people in other words. There is no PR if there are no people. They determine
the pulse of the profession. Depending on whether we do something right or wrong;
we will see this through people. At the end of the day, it’s the people’s
goodwill we seek. If it’s not present, then we would have failed. The converse
it true.
Therefore
as PR practitioners, we ensure that people get along well. For instance in a
corporation: the management of an organization and its customers, suppliers and
employees and employers and employees. It is our duty to ensure that a
meaningful relationship exists between all these parties.
The
big question is; how do I accomplish this?
This
can be arrived at by suppressing each party’s differences and amplifying a
common interest. Striking a common denominator between them expunges bad-blood
from the relationship and provides a branch for which the parties can each hold
on to. At least until, the organizational objectives are arrived at.
To
wrap up, we all strive to be the best in what we do. Paul Arden says; it’s not
how good you are, it’s how great you want to be that matters. As we practice
these soft skills, beware-people are the centre bolt of our profession. They
define communication and public relations.
We
inform, persuade and integrate people with people in the execution of these
soft skills. It is incumbent upon each one of us to have these elements at our
finger tips.
The writer is a Communication & PR Practitioner;
currently working with Property Link Africa, Kenya.
odenyo09@gmail.com/
+254 711 99 80 10
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