How to Integrate Social Media Into Your Crisis Communication Plan
‘As communicators we deal with crisis all the time. If we do our jobs well, most people won’t know they ever happened.’- Victoria Harris, PR Newswire Do you have a crisis communication plan in this social media age? Why? Well because bad things do happen from time to time. More so if you are operating a big business. Ask Kenya Airways (KQ) or Mumias Sugar ...
